During the account opening process, we ask questions about your preferences to gain an understanding of your current financial situation. 

In the financial assessment that customers are required to complete before opening an account, we ask about risk preferences, goals, current financial situations, and investment experience. 

We use this information to make recommendations for you. 

For example, based on the information you provided when filling out your profile, our algorithm may cap your risk limit.

The financial knowledge assessment is designed to protect you from unnecessary risk. Depending on the outcome of your assessment, we may cap your risk level and you will not have access to our 3 higher-risk portfolios. In this case, you would only have access to our 9 core portfolios.

To access the higher risk portfolios, we highly recommend that you either watch our Investing Basics Presentation in our mobile app (available anytime) or attend our Investing Basics Live Webinar which happens every few weeks. They’re both free to watch and the presentation gives you insights into the following:

• Understanding the risk and return relationship

• What you should consider before making an investment

• Understanding your personal risk appetite and preferences

• Why your investment timeline is important

We also have other courses you can watch that will help you better understand your financial and investment plan.

Once done, do email our Client Experience Team at support@stashaway.com and we will be able to open up all risk levels for you.