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Help Center - StashAway

Help Center

Yes. In the event that you have signed an Opt-In Form and consented to be treated as a PI by StashAway for the purpose of all the Consent Provisions and in connection with your accounts, investments, and holdings with StashAway, you have a right to withdraw your consent at any time. 
 You can do this by sending an email to <a href="mailto:support@stashaway.hk">support@stashaway.hk</a>.
 Your withdrawal of consent will take effect upon 7 days after we receive your duly completed Opt-In Withdrawal Form ("Opt-In Withdrawal Effective Date").
 In the event that you withdraw your consent, StashAway will not be able to treat you as an PI with effect from the Opt-In Withdrawal Effective Date. Generally, non-PIs may have access to a limited range of financial products and services as compared to those available to an PI. Some of our products and services may not be available to persons who are non-PI. 
 
This means that thereafter, StashAway will not be able to offer you StashAway Reserve products and services and we may no longer provide financial planning advice or offer any other services in relation to StashAway Reserve with effect from the Opt-In Withdrawal Effective Date.
 However, subject to any other rights that StashAway may have under the applicable terms and conditions governing your account, investments, holdings, and/or dealings prior to the Opt-In Withdrawal Effective Date will not be affected solely by virtue of you withdrawing your consent from being treated as an PI. You will still be able to hold on to your existing investments. However, if you would like to receive further advice, purchase a new investment, make new subscriptions, receive information or advice on new products, or switch out existing investments and/or carry out any other transactions on or after the Opt-In Withdrawal Effective Date, we will not be able to accept such requests or transactions.
 StashAway shall not be liable to you under any circumstances for any losses that you may suffer as a result of you opting out from being treated as an PI.

Can you withdraw your consent to be treated as a PI after you have signed the Opt-In Form, and what are the consequences?

The following prescribed thresholds apply in order to be eligible to be treated as a PI:
<ol>
<li style="font-weight: 400;" aria-level="1">Any trust corporation having been entrusted under the trust or trusts of which it acts as a trustee with total assets of at least $40 million HKD or its equivalent in any foreign currency; </li>
<li style="font-weight: 400;" aria-level="1">Any individual (either alone or with his spouse or children on a joint account) having a portfolio of at least $8 million HKD or its equivalent in any foreign currency;</li>
<li style="font-weight: 400;" aria-level="1">
Any corporation or partnership having either a portfolio of at least HK$ 8 million or total assets of at least $40 million HKD or its equivalent in any foreign currency; and
</li>
<li style="font-weight: 400;" aria-level="1">Any corporation whose sole business is to hold investments and which is wholly owned by an individual who (either alone or with his spouse or children on a joint account) falls within the description in paragraph (b) above.</li>
<li style="font-weight: 400;" aria-level="1">StashAway is entitled and obliged, pursuant to the Securities and Futures Commission of Hong Kong, to provide an annual confirmation of the Professional Investor to ensure the eligibility.</li>
</ol>

How do I qualify for PI status?

If you do not choose to opt-in as a PI StashAway may not be able to provide financial advice and planning services available to StashAway Reserve clients. There will be no change to your existing account, investments or holdings with StashAway which are available for our general retail clients (if any).

 Why should I opt-in as a PI at StashAway?

A Professional Investor may generally have access to a wider range of financial products and services. Some financial institutions may not offer certain products and services to persons who are non-PI.
To be eligible to be treated as a PI, you must first meet eligibility criteria (please refer to "How do I qualify for PI Status?" below) and you must opt in to be treated as a PI.

Can you withdraw your consent to be treated as a PI after you have signed the Opt-In Form, and what are the consequences?

How do I qualify for PI status?

Why should I opt-in as a PI at StashAway?

What does it mean to be a Professional Investor (PI)?

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